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Summary

Confidentiality Policy

RewindStories » Personal Data Protection Policy for the Rewind Application and Website

Rewind (registered with the Paris Trade and Companies Register under number 843984337) is aware of the importance of ensuring the confidentiality of personal data and is committed to protecting it in accordance with applicable regulations on personal data protection in Europe and France.

This Privacy Policy aims to inform you about the commitments and practical measures implemented by Rewind to ensure the protection of your personal data when using its website www.rewindstories.com (hereinafter the “Website”) and its mobile application Rewind available on Google Play and the App Store (hereinafter the “Application”).

The terms “you” and “your” refer to all users of our Website and Application.

1. Purpose of data collection

The data processing carried out by Rewind through our Website and Application is based on one or more specific, legitimate and defined purposes. We process your personal data to respond to your requests, process your orders, provide our services, maintain our relationship with you and improve our services.

The processing carried out by Rewind serves the following purposes:

  • Responding to your requests regarding the services offered via the Application and the Website (hereinafter the “Services”) or regarding our company (questions about services, customer support, etc.);
  • Handling your technical requests related to the operation of the Website or the Application;
  • Creating your account to allow you to use the Services;
  • Managing your purchases and providing the Services, including granting access to content and guiding you through the tours available in the Application, and handling any related claims;
  • Subscribing you to our newsletter.

These processing activities are based on the following legal grounds:

  • Performance of a contract, where processing is necessary to provide the Services (account creation, access to content, geolocation required for the Application to function);
  • Your consent, particularly for sending marketing communications or activating certain features;
  • Rewind’s legitimate interest, notably to improve the Services, ensure their security and respond to user requests.
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2. Data collected

Your personal data is collected through various forms available in the following sections: “Sign up”, “Profile page”.

This data may include, in particular: your first name, last name, email address, information related to your use of the Services, as well as your geolocation data when necessary for the functioning of the Application.

To provide the Services, Rewind also uses your geolocation data. This data is essential for most features of the Application (guiding you to the starting point of tours, assisting you during content playback, helping you if you get lost, etc.). You may disable geolocation via your device settings and/or within the Application. However, some Services may no longer be available as a result.

The mandatory or optional nature of the requested data is indicated at the time of collection. Certain data is required only when necessary to provide you with the Services.

Rewind ensures that only data strictly necessary for the purposes described above is collected and processed.

The Application may use analytics and audience measurement tools to improve the Services and user experience.

These tools may collect technical data such as device type, operating system, Application version, and usage data (features used, navigation paths, etc.).

This data is used for analysis and service improvement purposes.

3. Recipients of collected data

Your personal data is processed by authorized internal teams within Rewind.

It may also be shared with technical service providers acting as data processors on behalf of Rewind (including hosting, maintenance, data analysis or technical support), in compliance with applicable regulations.

These service providers act only on Rewind’s instructions and are contractually required to ensure data confidentiality and security.

We draw your attention to the use of social media features. These allow you to share content you enjoy on social platforms. This functionality is optional. Similarly, when creating or logging into your account, the Application may offer you the option to log in via your Facebook profile. These uses may result in the collection of your personal data by the relevant social network.

We encourage you to consult the privacy policies of these social networks to understand how your data is used, particularly for advertising purposes.

If you sign up via Facebook, you agree that Rewind may receive public information from your profile (ID, name, email address, country and profile picture).

You may also configure access and privacy settings directly on the social network used.

The use of these features is at your own initiative and responsibility. Rewind is not responsible for how third-party platforms process your data.

Some data may be transferred outside the European Union. In such cases, Rewind ensures that these transfers are carried out in compliance with applicable regulations and appropriate safeguards.

4. Marketing communications

Rewind may send you communications by email or SMS related to the Services.

Where such communications are promotional, they are sent based on your consent or Rewind’s legitimate interest, in compliance with applicable regulations.

You may opt out at any time by clicking the unsubscribe link included in each communication or by contacting Rewind.

You may also choose to receive promotional messages from Rewind’s partners. Rewind undertakes not to share your data with third parties without your consent.

5. Data retention

User data is retained for a period of three (3) years from the last interaction with Rewind.

At the end of this period, the data will either be permanently anonymized or deleted, in accordance with applicable regulations.

6. Security

Rewind ensures the security and confidentiality of your personal data by implementing enhanced technical and organizational security measures.

7. Your rights

In accordance with applicable data protection laws, you have the right to access, rectify, delete and object to the processing of your personal data, as well as the right to data portability. You also have the right to restrict processing and the right not to be subject to automated decision-making, including profiling.

If you have given consent to the processing of your data, you may withdraw it at any time.

These rights may be exercised in accordance with the procedures set out in the “Contact” section below.

You also have the right to define instructions regarding the fate of your personal data after your death and to lodge a complaint with the French Data Protection Authority (CNIL).

8. Contact

For any request regarding this Privacy Policy or to exercise your rights, you may contact Rewind by email or post at:

Email: bonjour@rewindstories.com
Address:
Rewind (Personal Data)
95 avenue du Président Wilson
93100 Montreuil, France

For security purposes, your request may need to be accompanied by proof of identity.

9. Updates to this Privacy Policy

This Privacy Policy may be modified or updated at any time. In case of changes, the updated version will be notified upon your next connection to the Website or the Application.